All cinemas in the Hayden Orpheum Picture Palace are accessible to less able-bodied patrons, with the exception of Cinema 3 (The Lounge).
Patrons with mobility aids or patrons requiring assistance with stairs can now use the following means of transport onto a level area of our theatres:
PLEASE READ THIS IMPORTANT ORPHEUM POLICY.
BEFORE YOUR TRIP TO THE ORPHEUM
When selecting a film you must check which cinema your selected film session is screening. This information is available on our website and on our main phone line 9908-4344 at extension 5 and should be checked on the day of the session selected as session times can vary each day.
If you require access to any of these methods of transport, please arrive at least half an hour early for your session and let one of our friendly staff know. We can then assist you in the stair lift, regular lift, or show you other access points and assist you to your seats. It is important that you arrive early, as we will not be able to seat you once the house lights have dimmed and a feature has begun. This is due to OH&S reasons to protect both your safety and that of the cinema staff.